LoadedModule=C:\Windows\SysWOW64\ntdll.dll LoadedModule=C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe UI=Check online for a solution later and close the program UI=Check online for a solution and close the program UI=Windows can check online for a solution to the problem. UI=C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe IntegratorReportIdentifier=d4522c2f-c3ef-11e7-b8cd-0050568ffd0bĭynamicSig.Name=Additional Information 1ĭynamicSig.Name=Additional Information 2ĭynamicSig.Value=0a9e372d3b4ad19135b953a78882e789ĭynamicSig.Name=Additional Information 3ĭynamicSig.Name=Additional Information 4 The crash report from Adobe is as follows Possibly something corrupted in her profile or settings.įaulting application name: Acrobat.exe, version: 11.0.14.16, time stamp: 0x56731fe8įaulting module name: PDFMakerAPI.dll, version: 11.0.14.16, time stamp: 0x56730e2aįaulting application start time: 0x01d357fca54cc0f2įaulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exeįaulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\PDFMaker\Common\PDFMakerAPI.dll
We have VDI so the program is reinstalled when the user logs in and out and this does not correct the issue and it seems to be isolated to her.
WORD CRASHES WHEN OPENING DOCUMENT CRYPT32.DLL PDF
I have a single user that when she opens acrobat 11 and does combine files into pdf and chooses several word documents and hits combine the app crashes resulting in the below event logs.
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